“The challenge of deploying IP was in persuading the board to approve it," said Stuart Whittle, IS and Operations Director. "At a fundamental level, we had a phone system that worked, and I wanted to replace it with a phone system that works. Put in those sort of terms, it is not a particularly attractive sell. I had wanted to install IP for about three or four years and I couldn’t get the figures to stack up in such a way that I would even be prepared to go to the board."
Söderberg & Partners probó la solución MiContact Center Business más reciente de Mitel, que brindó con éxito una experiencia del cliente omnicanal.Leer más
Brightside Insurance and Warranty Solutions needed the right technology for ‘follow the sun’ connectivity and business continuity across multiple international sites.Leer más
Whitney National Bank, a growing institution, needed a reliable and advanced solution to improve customer experience.Leer más