Ebooks and Guides

Giving Machines a Voice in Hospitality

Your hotel is focused on providing the best customer experience possible, whether from the back of the house with seamless infrastructure or the front of the house with a clean room and replenished supplies.

But often, providing that experience requires some sort of customer intervention — a call to the front desk that the towels in the room are dirty, or a complaint about the air conditioning not working.

But when you give machines a voice, you can often eliminate the need for the customer to come to you. In this guide, we'll show you how the Internet of Things can:

  • Reduce energy costs and system use
  • Keep critical systems running
  • Proactively replenish room supplies
  • Take room service to the next level