What happened to Shoretel's products?

Find out if specific legacy call control platforms, phones, accessories and more from Shoretel have been renamed, replaced or discontinued.


In September 2017, Mitel completed the acquisition of Shoretel. Shoretel was rebranded as Mitel, and as part of the merger, some of Shoretel’s products were renamed, some were replaced and some may eventually be discontinued. We created this page to help you find out what happened to Shoretel’s most popular products after the acquisition by Mitel, and where possible, direct you to their new names or their replacements.


What happened to Shoretel Connect Cloud?
Shoretel Connect Cloud is now MiCloud Connect


What happened to Shoretel Connect Onsite?
Shoretel Connect Cloud is now MiVoice Connect