El Blog de Mitel

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Tema: Noticias y Tendencias

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Customer Experience Improves When Humans and Bots Work Together
Experiencia del Cliente y Centro de Llamadas, Noticias y Tendencias | July 15, 2019

Learn how to build a seamless handoff between bots and agents. Not only does that help the customer today, it strengthens the customer experience for years to come.

AI Is Revolutionizing the Customer Experience
Noticias y Tendencias, Experiencia del Cliente y Centro de Llamadas | July 01, 2019

Like an iceberg, consumers only see the tip of how AI is revolutionizing the customer experience. There is so much more going on behind the scenes.

Empowering Learner Collaboration with Unified Communications
Empowering Learner Collaboration with Unified Communications
Teletrabajo, Noticias y Tendencias, Transformación Digital | June 21, 2018

Colleges worldwide are using unified communications to foster collaboration as the number of distant learning students increases.

Unified Communications Lets Governments Do More with Less
Noticias y Tendencias | June 18, 2018

Unified communications enables governments to meet the needs of their constituents with responsive and cost-effective solutions.

It's Official! Mitel and Aastra Complete Merger
Noticias y Tendencias | January 31, 2014

Back in November, we announced plans for Mitel and Aastra to merge. And while we were excited then, we’re even more excited today. After all, there’s nothing like the sweet satisfaction of actually completing the deal and seeing ink on paper. (And, yes, it’s dry!)

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