Defining Moments: Create Insight. Transform Experiences. Drive Growth
The Summit is Europe’s most important annual gathering of business and IT professionals focusing on customer initiatives. Gartner Customer Strategies & Technologies Summit 2016 is the place to discover the latest research and practical advice to help you maximize the value of your customer strategy. In our careers, companies and customer interactions, we all encounter “defining moments”: events that shake up the status quo, bring major change, risk and opportunity. The digital revolution is increasing the frequency of these defining moments and their impact is profound.
Some of the most qualified IT buyers in Europe will be attending to
- Develop a clear CRM vision and strategy
- Overcome organisational barriers to CRM success
- Unlock the real business value in customer data
- Evaluate customer experiences through customer journey design and monitoring
- Provide personalized customer interaction across multi-channels
Visit the Mitel booth or drop into our coffee bar to learn how you can transform Customer Experience with Mitel.