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Emplacements: Belgique – Français
Today at the VMware® Partner Exchange 2012,
In addition,
"We chose
Desktop virtualization using VMware View decouples desktop components from physical devices and delivers them as a managed service from a centralized location, such as the data center or from the cloud. By centrally managing the desktops, applications and user data in the data center, organizations can benefit from improved manageability and control. When used in conjunction with
For the contact center manager, this can allow for greater flexibility when bringing on additional agents during times of peak capacity, while maintaining centralized control over each agent. IT managers can reap similar cost and control benefits, while delivering their end-users a rich, consistent and high-performance desktop experience to any qualified device — including tablets and smartphones — whether in the office or on the go.
"These latest integrations of
"Our contact center customers have consistently pushed for more flexibility in terms of managing their agents, as well as continued integration with virtualization technologies of all kinds," said
Interested parties can view a demo of this joint solution at
Additional information on Mitel Contact Center Solutions can be found at: http://www.mitel.com/products/contact-center/enterprise-edition
Additional Resources
Parmi les leaders mondiaux dans le domaine des communications d’entreprise en rendant possibles plus de 2 milliards de connexions chaque jour, Mitel permet aux entreprises de se connecter, de collaborer et aux fournisseurs de services de proposer des services innovants à leurs clients.
Pour en savoir plus, visitez notre site https://www.mitel.com/fr-fr ou suivez-nous @Mitel_FR sur Twitter
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