Mitel demonstrates a strong sense of responsibility and commitment to our customers, employees, shareholders, and the global community at large. This includes working in an atmosphere that promotes honesty, integrity, transparency and trust. Our Board of Directors has adopted a Code of Business Conduct as a clear statement of the Mitel way of conducting business.



We will provide communications and collaboration products and services that meet the needs of our customers and exceed their expectations.

This is achieved through global customer focus, communication, measurement, legal requirements and continuous improvement as expressed in our organization, business environment, needs, objectives, processes, plans and product roadmaps.

Mary McDowell
Chief Executive Officer

Mitel Global Quality System ISO 9001:2015 Certificate (PDF)

Mitel UK ISO 20000-1 Service Management (PDF)

Mitel UK ISO 27001 Certificate (PDF)



"Mitel, senior management, the board of directors and employees are committed to protect the environment and reduce pollution"

This is achieved through continuous improvement, compliance with legal (statutory and regulatory) requirements, monitoring and measurement, acting openly with government, customers and partners, encouraging reduction, reuse, recycling, conservation and energy efficiency in all our operations including development and marketing of our products and by promoting awareness of environmental consideration.

Mary McDowell
Chief Executive Officer

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