Mitel Expands Suite of Virtualized Unified Communications Applications for VMware Environments

August 30, 2010

Today at VMworld 2010, Mitel® (NASDAQ:MITL), a leading provider of unified communications (UC) software solutions, announced additional Mitel unified communications applications that are now available as virtual appliances running in a VMware environment.

In combination with applications previously released, Mitel is one of the industry's first vendors to have a complete UC suite of virtual software applications available to the market. Mitel Virtual Solutions leverages VMware vSphere™ to enable customers to consolidate Mitel's leading voice and unified communications applications alongside non-voice business applications in the datacenter.

"The Mitel Virtual Solutions portfolio combined with carrier SIP services now allows customers to deploy an entire unified communications solution as a software-only configuration," said Stephen Beamish, vice-president marketing and business development, Mitel. "This provides customers with the choice in selecting a solution that meets the requirements of their business model and technology infrastructure."

Following the availability of Virtual Mitel Communications Director (Virtual MCD) and rounding out the Mitel Virtual Solutions portfolio, the following applications are now VMware Ready™ certified and available as virtual appliances:

-- Virtual Mitel Applications Suite (Virtual MAS) - brings together business-critical unified communications applications such as messaging, conferencing, collaboration, informal contact center, business reporting and analytics, and mobility in a single software package.

-- Virtual Unified Communicator® (UC) Advanced (Virtual UC Advanced) - provides users with single-portal access to all collaboration tools including deskphone/softphone integration, presence, instant messaging, visual voice mail, and audio, web, and desktop video conferencing.

-- Virtual Mitel Border Gateway (Virtual MBG) - a solution that enables businesses of all sizes to easily enjoy the benefits of UC through a low-cost, secure, "plug and work" solution that extends applications to teleworkers across remote locations.

"As customers continue on the path to IT as a service, they are virtualizing more business-critical applications. For unified communications solutions, they seek flexibility, reliability and scalability while still expecting high levels of performance," said Parag Patel, vice president, Global Strategic Alliances, VMware. "With the VMware and Mitel partnership, customers can virtualize tier-one applications for a cost-effective approach to cloud computing."

Mitel Virtual Solutions are designed to reduce costs by enabling server consolidation, reducing power consumption, and decreasing provisioning, installation and application management overhead. The solutions enable improved productivity and efficiencies in datacenter management and provide a single business continuity and disaster recovery plan.

Additionally, Mitel Virtual Solutions can take advantage of VMware management tools to provide improved application availability and simplify installation and maintenance.

SmartStream Technologies, an enterprise-wide, real-time Transaction Lifecycle Management (TLM) solution provider with more than a thousand clients, including more than 75 of the world's top 100 banks, has deployed the full suite of Mitel Virtual Solutions in its NY operations with plans to grow to more than 300 end users including offices in Europe.

"The fact that we can run all our voice and unified communications applications in a virtual environment means we can implement new applications in days versus weeks," said Brad Lunsford, director of IT for SmartStream Technologies. "Our strategy is to implement VMware for all business applications, so deploying our voice in the same environment makes sense. Compared to competitive offerings, the Mitel solution provides the best ROI because it is a complete software deployment. Additionally, Mitel Virtual Solutions is a far superior solution for day-to-day maintenance and disaster recovery when compared to traditional deployments."

A propos de Mitel

Parmi les leaders mondiaux dans le domaine des communications d’entreprise en rendant possibles plus de 2 milliards de connexions chaque jour, Mitel permet aux entreprises de se connecter, de collaborer et aux fournisseurs de services de proposer des services innovants à leurs clients.

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