Using Virtual Mitel Communications Director (vMCD) 5.0, Firmdale is taking advantage of a range of features to enhance the level of service offered to guests and drive effective communication between staff. A cordless front desk allows staff to move between tasks more effectively using wireless handsets, with call and text features allowing them to keep in touch and manage guest requests efficiently. The handsets can also be configured to receive fire alarm alerts or
In the rooms, IP telephony features have enhanced the guest experience by ensuring failed wake up calls are escalated, guests are greeted by name using room/caller ID and information is offered about guest services, local services and attractions. The aesthetics of the
"Alternative Networks provided us with an impeccable professional service and since moving to the
Other features of the new communications solution include
Guest service has been further enhanced through the use of
"Good communication is at the heart of every successful hotel.
Parmi les leaders mondiaux dans le domaine des communications d’entreprise en rendant possibles plus de 2 milliards de connexions chaque jour, Mitel permet aux entreprises de se connecter, de collaborer et aux fournisseurs de services de proposer des services innovants à leurs clients. Notre innovation et nos experts sont au service de plus de 70 millions d’utilisateurs dans plus de 100 pays.
Pour en savoir plus, visitez notre site https://www.mitel.com/fr-fr ou suivez-nous @Mitel_FR sur Twitter
Mitel est une marque déposée de Mitel Networks Corporation.
Toutes les autres marques sont la propriété de leurs détenteurs respectifs.
