Multinational Company Connects Workers Worldwide with Mitel Unified Communications Solutions

February 11, 2009

Multinational Company Connects Workers Worldwide with Mitel Unified Communications Solutions

Multinational Company Connects Workers Worldwide with Mitel Unified Communications Solutions

Link Engineering takes major step in unifying its communications

MitelUnified Communications

"The move to an IP platform was an obvious choice, given its flexibility and expandability, particularly for an organization like ours that has various teams collaborating on many different projects at any one time," says Dan Shereda, Link Engineering's vice president of research and development. "The Mitel Unified Communications Solution increases productivity, provides greater efficiency for geographically dispersed employees, and has set the foundation for our company to take its first step in deploying a unified communications strategy to its global workforce."

With the addition of Mitel Unified Communicator® (UC) Advanced in Link Engineering's head office in Plymouth, Michigan, employees now enjoy the benefits of the new system's integration of phone and desktop. UC Advanced allows employees to easily access all communication and collaboration tools from a single application. Employees can now dial contacts with the click of a mouse and see incoming calls on their desktop monitor.

The company, which has presence in North America, Europe, Asia, and South America, has also deployed the Mitel Teleworker Solution to connect employees scattered around the world. "Mitel's Teleworker Solution has performed without the need for any technical support," says Shereda. "We plugged it in and we were very impressed. It just came up and worked. Now there will be greater efficiency in working with overseas employees."

"Mitel makes it easier for businesses to make the right choice and enjoy the benefits of proven IP solutions," said Rick Dell, president of U.S. sales for Mitel. "Mitel's complete line of unified communications solutions help enterprises large and small increase employee productivity, enhance customer service, reduce costs, and generate new revenue."

About Link Engineering Company
Link Engineering Company has been in operation since 1935 with offices around the globe. Link designs, develops, manufactures, installs, and operates a wide array of test systems for the automotive, truck, railroad and aerospace industries. They have provided test systems for brakes, transmissions, clutches, axles, driveline components, steering systems, springs, tires, wheels, and a variety of other components. Link also provides testing services to a global customer base.

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