IHS Markit – UCaaS Leader
Mitel is the one traditional enterprise telephony and UC vendor that also shows up as a leading provider of UCaaS services in the IHS Markit UCaaS Scorecard. The company has steadily grown its installed base of users over the past two years.
Mitel has a multi-pronged approach to the cloud UC market including offering a platform to service providers and operating and managing UCaaS services directly. The company’s hosted offerings have been standardized globally based on its own work and through acquisitions.
One important advantage Mitel has over the other providers in our Scorecard is a base of existing enterprise communication customers and channels that have been with Mitel for many years. This gives them a strong brand presence to capture cloud opportunities.