Understanding UC Adoption
Showing 31-38 of 38 Total
For more than a decade, healthcare operations in the United States have been urged by oversight bodies and related industries to migrate from the traditional paper-based method of record keeping to paperless or electronic documentation.
This white paper provides an introduction to how businesses can unify customer experience using Microsoft Lync by leveraging the Mitel MiContact Center for Microsoft Lync solution. Mitel customer, Managed Solution, will be used as a case study to provide real-world examples of how Lync can be used to improve customer experience.
Protecting Your Business With Call Recording
Should you stick with a premised-based communications system or go cloud?
This primer discusses deployment models for communications technology and helps decision makers choose the best option for their business.
Grow your business with Mitel UC enabled applications
In October 2011, Mitel commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Mitel Virtual Solutions. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of deploying Mitel within their organizations.