Insights: Results

Showing 31-38 of 38 Total
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Call Recording for Healthcare

For more than a decade, healthcare operations in the United States have been urged by oversight bodies and related industries to migrate from the traditional paper-based method of record keeping to paperless or electronic documentation.

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An Introduction to Unifying Customer Experience with Microsoft Lync

This white paper provides an introduction to how businesses can unify customer experience using Microsoft Lync by leveraging the Mitel MiContact Center for Microsoft Lync solution. Mitel customer, Managed Solution, will be used as a case study to provide real-world examples of how Lync can be used to improve customer experience.

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Best Path To The Cloud

This primer discusses deployment models for communications technology and helps decision makers choose the best option for their business.

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A Forrester Total Economic Impact™ Study Prepared For Mitel

In October 2011, Mitel commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Mitel Virtual Solutions. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of deploying Mitel within their organizations.