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Bancroft 

The VP of IT inherited a communications network stitched together from five different phone systems and different carriers with limited calling features, creating a need for reduced cost and complexity that MiCloud could deliver.

VP of IT inherited a communications network stitched together from five different phone systems and different carriers with limited calling features, creating a need for reduced cost and complexity that MiCloud could deliver.

    Goals
    • Reduced cost and complexity in their communications system 
    • New productivity-enhancing features— particularly for mobile employees 
    • Looking for a cloud-based communications platform as part of their all-in-the-cloud strategy 
    Results
    • Substantial cost savings through line consolidation and site-to-site direct dialing
    • Higher employee productivity through new calling features such as Follow Me
    • Agility to quickly move/add/change phone numbers without IT involvement
    • An improved, unified communications experience for employees, patients, and their families

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