Bancroft

The VP of IT inherited a communications network stitched together from five different phone systems and different carriers with limited calling features, creating a need for reduced cost and complexity that MiCloud could deliver.

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VP of IT inherited a communications network stitched together from five different phone systems and different carriers with limited calling features, creating a need for reduced cost and complexity that MiCloud could deliver.

Goals

Reduced cost and complexity in their communications system
New productivity-enhancing features— particularly for mobile employees
Looking for a cloud-based communications platform as part of their all-in-the-cloud strategy

Results

Substantial cost savings through line consolidation and site-to-site direct dialing
Higher employee productivity through new calling features such as Follow Me
Agility to quickly move/add/change phone numbers without IT involvement
An improved, unified communications experience for employees, patients, and their families

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