Datacard’s initial deployment was sparked by an office relocation in Singapore. As part of the office move, Datacard didn’t just replace its phone system with Mitel; it replaced its entire networking infrastructure with new equipment.
While in part a requirement to run Mitel Voice over IP (VoIP) traffic, Datacard saw the telephony upgrade project as the ideal opportunity to refresh its networking infrastructure across Asia-Pacific.
“Ordinarily, if we wanted to go out and replace the entire network infrastructure, our return on investment timeframe was going to be much longer and the investment much harder to justify. However, because we completed the network upgrade as a Mitel rollout, the entire ROI timeframe is much shorter – because we actually have business benefits coming directly out of it,” explains Hasnain Atique, IT analyst at Datacard.