MiCloud Connect was chosen as an end-to-end cloud phone and unified communications solution that could handle everything for Feefo — from phones and applications to network operations, maintaining excellent call quality and guaranteeing a solid performance for all users. Feefo were particularly satisfied with the resilience and ease of use of the Mitel solution.
“The relationship with Mitel from start to launch date has been very positive and staff have been on hand 24/7 to ensure we had a smooth transition and seamless integration from one system to another," said CEO Andy Mabbutt. "It’s an ongoing working relationship: as our company grows and changes, we collaborate with Mitel on updates and new developments, providing valuable future proofing for the business.”
Econocom required a robust contact center solution to build their new IT support offer around, and they selected Mitel’s MiContact Center Enterprise for its customer experience-boosting features.Read More
Llewellyn needed to reduce costs and increase efficiency to remain competitive, and their new system had to be easy to use and manage.Read More
Festival Foods needed an advanced, scalable phone system, and Mitel delivered.Read More