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Harrow School

Harrow School is an independent school for boys in the United Kingdom, and they needed a better performing communications system that would save them money in the long-run. On a 400-acre campus with young students, reliability and security were also vital.

“The proactive monitoring service, powered by Mitel Performance Analytics protects our investment in leading edge Mitel telephony. We know that problems like poor voice quality won’t impact our users, since MPA will help our support partner to address the problem very quickly,” said Dr. Christopher O'Mahony, IT Manager, Harrow School.

    GOALS
    • Best of breed infrastructure moving from ISDN 30 to SIP trunks, for cost savings, high performance and future proof communications
    • Manage, proactive monitoring and support to ensure reliable operations 24/7
    RESULTS
    • Leading edge managed private cloud, with SIP trunks, provided by partner Arden Telecom
    • Network and voice quality problems are detected and addressed by partner Arden Telecom before downtime can occur
    • Troubleshooting is simplified with detailed voice quality data, secure remote access to devices and 24/7 monitoring

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