After using Mitel’s solutions, Heartland is confident they have found a successful partnership. Now, Heartland can make changes to their IVRs in real time, deliver merchant-branded customer experiences and ensure that payment information transferred via their IVR is secure and compliant.
“[Mitel] has proven to be one of the best technology partner selections I’ve made in my 30+ year career,” said Fred Byrd, Sr. Director Billing Solutions. “They provide us with a quality cloud-based service that reliably scales during our peak demand periods.”
AllSaints consolidates country-specific telephony systems to a single hosted MiCloud platform with support from Opus Technology.Read More
Design Within Reach chose Mitel’s VoIP phone solution so they would no longer be weighed down by communications that were costly and difficult to maintain.Read More
Tien Wah Press had an aging telephony system that was inefficient and expensive, so they switched to a modern, IP-based unified communications solution, saving 50 percent on telephony costs.Read More