After using Mitel’s solutions, Heartland is confident they have found a successful partnership. Now, Heartland can make changes to their IVRs in real time, deliver merchant-branded customer experiences and ensure that payment information transferred via their IVR is secure and compliant.
“[Mitel] has proven to be one of the best technology partner selections I’ve made in my 30+ year career,” said Fred Byrd, Sr. Director Billing Solutions. “They provide us with a quality cloud-based service that reliably scales during our peak demand periods.”
Tien Wah Press had an aging telephony system that was inefficient and expensive, so they switched to a modern, IP-based unified communications solution, saving 50 percent on telephony costs.Read More
Taxi Stockholm needed to replace its outdated communications platform because it was developed for a world without smart phones and not nearly flexible enough to satisfy customers.Read More
Mitel’s solutions will enable T-Mobile Netherlands to provide fixed and mobile telephony from the cloud to its customers, enabling a smooth migration path to the cloud.Read More