Retail

Retail Case Studies

Every retailer is unique, with a unique set of challenges to solve. From cost control and multi-channel retailing to inventory management and more, our retail customers have found ways to meet the ever-changing needs of a challenging industry. Discover what they have achieved with Mitel.

Retail Case Studies

Every retailer is unique, with a unique set of challenges to solve. From cost control and multi-channel retailing to inventory management and more, our retail customers have found ways to meet the ever-changing needs of a challenging industry. Discover what they have achieved with Mitel.

Our Retail Customers

Retail businesses come in all shapes and sizes, and our retail customers are no different. From auto dealerships to retail food stores, each of our retail customers has found ways to streamline processes, save time and reduce costs with our Mitel solutions.

Case Study
Hedin Bil

Hedin Bil is a full-service car dealership in Sweden and Norway that needed a better way to handle their 600,000 calls a month and seamlessly connect their 2,300 employees.

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Case Study
Tien Wah Press

Tien Wah Press had an aging telephony system that was inefficient and expensive, so they switched to a modern, IP-based unified communications solution, saving 50 percent on telephony costs.

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Case Study
Taxi Stockholm

Taxi Stockholm needed to replace its outdated communications platform because it was developed for a world without smart phones and not nearly flexible enough to satisfy customers.

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Case Study
T-Mobile Netherlands

Mitel’s solutions will enable T-Mobile Netherlands to provide fixed and mobile telephony from the cloud to its customers, enabling a smooth migration path to the cloud.

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Case Study
Swisher Hygiene

Swisher Hygiene worked with Mitel to pinpoint issues with their communications system quickly and maintain uptime.

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Case Study
Premium Choice Ltd.

Using Mitel’s Business Dashboard, Premier Beverage Company improved the customer experience and increased their market share.

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Case Study
Market Singapore

Mitel is making life easy for high-growth Singapore product brokerage and internet marketing company

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Case Study
Llewellyn Worldwide

Llewellyn needed to reduce costs and increase efficiency to remain competitive, and their new system had to be easy to use and manage.

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Case Study
Headquarter Toyota

Headquarter Toyota needed to improve communications across locations, while adding depth and ease to the ways employees interact with one another and with customers.

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Case Study
Festival Foods

Festival Foods needed an advanced, scalable phone system, and Mitel delivered.

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Case Study
Feefo

Feefo required a solution that offered a simpler way for employees, partners and customers to engage and communicate, whether they were remote or office-based.

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Case Study
Econocom

Econocom required a robust contact center solution to build their new IT support offer around, and they selected Mitel’s MiContact Center Enterprise for its customer experience-boosting features.

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Case Study
Design Within Reach

Design Within Reach chose Mitel’s VoIP phone solution so they would no longer be weighed down by communications that were costly and difficult to maintain.

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Case Study
Circle BMW

Circle BMW needed improved call volume, accuracy and integration, so they turned to Mitel.

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Case Study
Bleu Blanc Rouge

Bleu Blanc Rouge was looking for a new IP telephony system that would be compatible with Macintosh® technology, used IP equipment and supported PoE technology.

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Case Study
Al-Iktissad Wal-Aamal

When Al-Iktissad Wal-Aamal, one of the most respected pan-Arab business magazines covering the entire Arab region wanted to improve communication and decision-making processes, Mitel® was their first choice for a flexible communications solution.

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