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The new telephony infrastructure now offers improved connectivity, is faster and much more reliable. MiVoice Connect can do so much more than the legacy phone system. Previously, messages could only be left on one specific phone, but now messages can be left or picked up from any phone and calls can be transferred to a vast number of users.
On top of that, remote staff have unlimited access to the communications system. With more people working in remote locations, this offers a more flexible way of working.
"This is a huge move for Jessie May into ‘new world’ technology, and it has all been very positive," says Office Manager Jayne Short.
NHIS worked with Mitel to provide reliable communications their 13,000 users could count on.
Read MoreMedQuist was growing, and they need a cost-effective communications system that grew along with them.
HealthEast worked with Mitel to upgrade its contact center and communications solution.
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