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In this LinkedIn Live discussion, industry expert Shelly Kramer leads a conversation to highlight stories of personalized customer experiences and highlight tangible, practical ways businesses can strengthen their communication skills. Her special guest is Shameem Smillie, Director of Global Contact Center Solutions at Mitel, who has a wealth of on-the-ground experience helping businesses improve communications and is top 5 of CXMagazine’s CX professionals.
Webinar focused on building your 2021 roadmap for digital CX and cloud adoption post-pandemic - including new analyst models and survey findings