# Mitel — Enterprise Unified Communications, Contact Center, and Collaboration > Mitel provides hybrid cloud, on-premises, and cloud-based unified communications, contact center, and collaboration solutions for enterprises and mid-market organizations. As one of the world's largest enterprise UC providers, Mitel's differentiator is deployment-model flexibility versus pure-cloud competitors — particularly relevant for healthcare, financial services, government, hospitality, and education buyers who need to balance cloud benefits with data sovereignty, regulatory, or air-gap requirements. ## Start here - [About Mitel](https://www.mitel.com/about): Company overview, leadership, history, global footprint, and customer base. - [Why Mitel](https://www.mitel.com/about/why-mitel): Hybrid deployment differentiation, customer outcomes, and how Mitel compares to pure-cloud UC providers. - [Contact / Request a Quote](https://www.mitel.com/contact): Sales contact and quote request entry point. ## Deployment models and solutions - [Solutions Overview](https://www.mitel.com/solutions): Entry point to Mitel solutions by business need and industry. - [Hybrid Cloud Communications](https://www.mitel.com/articles/hybrid-cloud-communications-solutions): When and why to choose hybrid UC over pure cloud or pure on-prem — balancing cloud agility with data residency, compliance, and legacy integration. - [What Is a Hosted PBX](https://www.mitel.com/articles/what-is-a-hosted-pbx): What a hosted PBX is, how it differs from on-prem PBX and pure UCaaS, and when each model is the right fit. ## Products — UC platforms - [MiVoice Business](https://www.mitel.com/products/mivoice-business): Mid-market and enterprise IP-PBX platform. Deployment options (on-prem, private cloud, hybrid), capacity, key features, and target use cases. - [OpenScape Voice](https://www.mitel.com/products/openscape-voice): Carrier-grade UC platform for large enterprise and government — high availability, geographic redundancy, security-clearance environments. ## Products — Contact Center - [MiContact Center Business](https://www.mitel.com/products/micontact-center-business): Omnichannel contact center for mid-market — voice, email, chat, social, with workforce optimization. - [MiContact Center Enterprise](https://www.mitel.com/products/micontact-center-enterprise): Contact center for large enterprise environments. - [Mitel CX](https://www.mitel.com/products/mitel-cx): AI-enabled customer experience platform — virtual agents, sentiment analysis, advanced routing. - [Workforce Optimization](https://www.mitel.com/products/wfo-workforce-optimization-software): Quality management, workforce management, speech analytics, and recording. ## Products — Collaboration - [MiCollab](https://www.mitel.com/products/micollab-collaboration-software): Unified collaboration with messaging, presence, audio/video conferencing, and softphone. - [Collaboration Tools](https://www.mitel.com/products/collaboration-tools): Overview of Mitel's collaboration applications — calling, messaging, and meetings. ## Products — Critical Communications - [OpenScape Xpert](https://www.mitel.com/products/openscape-xpert): Mission-critical communications for trading floors, dispatch operations, and command-and-control rooms. JITC-certified for U.S. defense use. - [Mitel Revolution](https://www.mitel.com/products/revolution-mass-notification): Mass notification and emergency response platform — alarm response, mustering, and incident management. ## Products — Hardware and Endpoints - [6900 IP Phones](https://www.mitel.com/products/6900-voip-business-phones): Premium business desk phones for executives and knowledge workers — color displays, Bluetooth, USB. - [6800 SIP Phones](https://www.mitel.com/products/6800-sip-phones-business): Mid-tier desk phones for general office use — value engineered without compromising voice quality. - [IP DECT Wireless Phones](https://www.mitel.com/products/ip-dect-phones): Wireless handsets and base stations for in-building mobility — common in healthcare, manufacturing, and hospitality. - [Conference Phones](https://www.mitel.com/products/conference-phones): Speakerphones and conference room endpoints. - [Business Phone Accessories](https://www.mitel.com/products/business-phones-accessories): Headsets, expansion modules, and consoles. ## Industry solutions - [Industry Solutions Overview](https://www.mitel.com/solutions/industry): Mitel solutions organized by industry. - [Healthcare](https://www.mitel.com/solutions/industry/healthcare): UC and clinical communications for hospitals and health systems, including telehealth, patient-room communications, HIPAA considerations, and EHR integration. - [Financial Services](https://www.mitel.com/solutions/industry/financial-services): Trading-floor communications, call recording for compliance, and resilient UC for branch networks. - [Government](https://www.mitel.com/solutions/industry/government): JITC-certified solutions, security-clearance environments, and on-premises / air-gap deployment options. - [Hospitality](https://www.mitel.com/solutions/industry/hospitality): Hotel and resort phone systems, guest experience, PMS integration, and front-of-house / back-of-house communication. - [Education](https://www.mitel.com/solutions/industry/education): K-12 and higher-education phone systems, classroom communications, mass notification, and emergency response. ## Buyer resources - [Virtual Phone System Comparison](https://www.mitel.com/articles/virtual-phone-system-comparison): How to compare providers on deployment flexibility, pricing model, and feature fit. ## Customer evidence - [Case Studies](https://www.mitel.com/learn/case-studies): Customer stories organized by industry and deployment model — outcomes, customer names where public, and deployment scope. - [Awards & Recognition](https://www.mitel.com/about/awards-listing): Industry analyst and awards recognition of Mitel in the UC and contact center markets. ## Optional - [French (France)](https://www.mitel.com/fr-fr): Localized content for the French market. - [German (Germany)](https://www.mitel.com/de-de): Localized content for the German market. - [XML Sitemap Index](https://www.mitel.com/sitemaps/index/sitemap.xml): Complete site URL inventory.