Mitel vs. Avaya:

Why Customers Are Choosing Mitel

call center and customer experience
Using Avaya today? Or evaluating Mitel and Avaya for your business communications?Look no further. Here’s what industry experts and former Avaya customers have to say.
Mitel offers a trusted future for your business critical communications

On Thursday, January 19, 2017 Avaya Inc filed for Chapter 11 protection in the US.

If you’re an Avaya customer or were considering Avaya, Mitel is ready to help. With Mitel, your investment is future-ready, even as you grow or shift between on-premises communications, cloud communications or a hybrid of the two. Mitel’s expansive portfolio of customer experience, mobility and collaboration solutions provide a unified, comprehensive platform for your business communications – no matter what the future holds.

Seamless communications shouldn’t be complicated

When the San Diego Padres submitted to host MLB’s 87th annual All-Star Game, they were faced with a set of technology requirements their existing Avaya system couldn’t meet.

“As an organization, we had outgrown our previous system. We required greater agility and a system that could provide the right amount of capacity.” – Ray Chan, Director of Information Technology at the San Diego Padres

See why the Padres chose Mitel to power their mobile communications and fan experience.

That’s why Mitel has more cloud subscribers than Avaya and Cisco combined

In an independent study by Synergy Research group, Mitel has more cloud communication users than any other company. With public, private and hybrid cloud deployment options, Mitel customers can find a cloud solution that meets their unique business needs, with complete confidence.

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Mitel has been named a Leader four years in a row in the Gartner Magic Quadrant Report for Unified Communications.

Mitel helps businesses of all sizes communicate simply and more effectively by powering seamless, real-time communications and collaboration solutions. See why we believe Gartner consistently recognizes us as a leader for completeness of vision and ability to execute.
But don’t take our word for it. Click here for your complimentary copy of the Gartner Magic Quadrant for Unified Communications.

Mitel cited as a Leader by Independent Research Firm

Mitel was among the select companies that Forrester invited to participate in its 2016 Forrester Wave™ evaluation, Contact Center Interaction Management For Midsize Contact Centers.

Mitel emerged as one of only two companies to receive the Leader designation.

Read the report

Choose a brighter future with Mitel

Mitel has fantastic, limited-time offers available exclusively to Avaya users or anyone actively considering investing in an Avaya solution in 2017. Find your best path to seamless communications and collaboration, whether you’re a growing organization or a large enterprise. Don’t get locked in today with a company that can’t support you tomorrow.

*About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
*This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from
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