Mitel Expands into Brazil
Paulo Pinto Appointed Managing Director, Opens Office and Solutions Center in Rio de Janeiro
“There is a significant untapped potential for IP telephony in Brazil, as enterprises are just beginning their IP migration journeys”, explained Ronald Gruia, principal telecom analyst at Frost & Sullivan. According to Gruia, Brazil represents “the largest enterprise market in the CALA (Caribbean and Latin America) region in terms of overall yearly station shipments (including both TDM and IP lines).” Despite the fact that the country currently ranks second behind Mexico in terms of IP penetration, there are positive signs that IP adoption is increasing, thereby making Brazil a “natural next step for Mitel to expand its regional operations in Latin America” added Gruia.
“Brazilian companies now have access to the industry’s premier IP communications platform that unifies business communications,” said Gilles Rousso, Mitel’s vice president for the Caribbean and Latin America. “Providing customers with the benefits of reduced costs, increased operational effectiveness and seamless integration into their business processes exemplify the solutions that Mitel delivers.”
Conscious that its growth is dependent upon building strong channel presence, Mitel is expanding its PARTNERprogram throughout Brazil’s 26 states and the federal district. The Mitel PARTNERprogram offers a suite of programs and promotions which reward partners for their commitment to Mitel and for delivering exceptional customer satisfaction. Two recent additions to Mitel’s Brazilian channel partner community includes Seal Telecom, a leader on IP Voice Conferencing Systems, and Agora Telecom, Latin America’s largest reseller of trunked radio systems.
“Over the last year Mitel has expanded its presence and coverage throughout Latin America by establishing offices and expanding its network of channel partners,” Rousso continued. “As a respected veteran of the local telecommunications industry, Paulo brings an extensive network of industry contacts that will help us to continue to establish a strong presence for Mitel in the Brazilian market.”
Paulo Ricardo Pinto has more than 25 years experience in the Brazilian telecommunications market. He has held positions in sales, marketing, business development and strategic alliances with such companies as Newbridge Networks, Gilat Satellite Networks, and Motorola Brazil.
Mitel solutions include industry-leading horizontal applications for contact centers, mobility, teleworking, speech-enabled unified communications, messaging, collaboration, presence, video conferencing and wireless communications; as well as Mitel's portfolio of call processing solutions and intuitive desktop devices for enterprises and organizations ranging from large multi-nationals to small businesses. The new Rio office features a state-of-the-art solutions showcase center to demonstrate Mitel's comprehensive portfolio of communications solutions for financial services, retail, hospitality, education and government sectors
The Mitel do Brasil Ltda office and solutions showcase center is located at Rua Lauro Muller 116, Grupo 2201 – Torre Rio Sul in the Botafogo district of Rio de Janeiro. Mitel staff can be reached at 21 2586 0001.
Mitel, a leading provider of unifying IP communications solutions and applications for business customers, is headquartered in Ottawa, Canada, with offices, partners and resellers worldwide. For more information, please visit www.mitel.com.
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