Mitel Named a Leader in Gartner Magic Quadrant for Unified Communications for Fifth Consecutive Year

Ottawa July 30, 2018 (Globe Newswire)

For the fifth consecutive year, Gartner has named Mitel® (Nasdaq:MITL) (TSX:MNW) a Leader in the Gartner Magic Quadrant for Unified Communications. 

A global leader in business communications, Mitel helps more than 70 million business users in more than 100 countries to connect and collaborate seamlessly.

In the Gartner July 2018 report*, Garter notes, “UC offers the ability to significantly improve how individuals, groups and companies interact and perform.” In a market rapidly transitioning to the cloud, Mitel believes its strategy to enable customers to effectively leverage their existing UC investments while moving to the type of cloud technology most appropriate for their business is the best way to make communications seamless.

Gartner’s Magic Quadrant research evaluates technology vendors for their completeness of vision and ability to execute. 

Mitel provides a complete set of UCaaS, collaboration and contact center solutions for businesses of all sizes. Mitel’s suite of communications solutions spans public, private and hybrid cloud deployment models while ensuring a consistent user experience from any device.

Mitel’s portfolio is reviewed by end users on Gartner Peer Insights. A help desk technician in the transportation industry said in July 2018, “Recently deployed Mitel MiCollab 7.3 Client in our enterprise. Overall experience has been amazing. Increased productivity, ease of use, users engaging more, and improved awareness of when users are available…If you're looking for a more connected workforce with improved collaboration, please consider Mitel MiCollab. It allows all your users to know the availability of others with one glance. Portal for all your calling, chat, and conference needs.” 

An analyst in IT support in the education industry said in May 2018, “MiCollab does the job it needs to do. We can message people, make phone calls, check call history and set up speed dials all on the PC screen…Easy to use, stable product.”

“Today’s employees are more connected, more mobile and more apps-oriented than ever before, and Mitel has worked to make it simple, intuitive and seamless for companies to connect and collaborate,” said Bob Agnes, EVP and President, Mitel Products and Solutions. “Mitel’s portfolio supports flexible provisioning models and architectures, in turn making it possible for customers to link existing solutions and deployment models with their desired future, giving our customers the freedom to move forward with ease.”

To learn more, access a complimentary copy of the Gartner report.

Additional Facts


Related Materials

  • Learn how your organization can reap the benefits of cloud communications.
  • Enable your team to collaborate seamlessly anywhere, from the palm of your hand.
  • Find the best unified communications deployment option for your business.

    *Gartner, Inc., Magic Quadrant for Unified Communications, Steve Blood, Megan Marek Fernandez, Mike Fasciani, Rafael A Benitez, July 25, 2018
    **Gartner, Inc., Magic Quadrant for Contact Center Infrastructure, Worldwide, Drew Kraus, Steve Blood, Simon Harrison, 17 May 2018
    Gartner, Inc., Magic Quadrant for Unified Communications, Steve Blood, Megan Marek Fernandez, Mike Fasciani, Rafael A Benitez, July 25, 2018
    Gartner, Inc., Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O’Connell, Bern Elliot, Rafael A Benitez, September 6, 2017

    Gartner Disclaimer
    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

    Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.

Over Mitel

Mitel, leverancier van zakelijke-, cloud- en mobiele communicatie, is dé kracht achter meer dan 2 miljard zakelijke verbindingen en ondersteunt daarmee organisaties en operators bij het leggen van verbindingen, samenwerken en het bedienen van zijn klanten. Onze experts op het gebied van communicatie-oplossingen ondersteunen meer dan 60 miljoen zakelijke gebruikers in meer dan 100 landen. Ga voor meer informatie naar en volg ons op Twitter @Mitel_BE.

Mitel is het geregistreerde handelsmerk van Mitel Networks Corporation.

Alle andere handelsmerken zijn de eigendom van de betreffende eigenaars.


Camille Beasley, Media

Tel: +1 469-212-0433

Email: [email protected]

Denise Hogberg, Industry Analysts

Tel: +1 469-212-0434

Email: [email protected]

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