MiCloud Business

Bring your communications and collaboration platform into the cloud for better mobility, quality, simplicity and reliability—all at a lower cost than a premises-based system. You can add offices, users and features easily to grow and customize your communications for a true competitive advantage.

Key Benefits
Be more productive

Bring all of your communications tools into one cloud and one application for a seamless experience on any device, anywhere in the world. Easily manage voice, email and IM from a single screen to reduce management complexity and boost productivity.

Deliver better customer service

Integrate MiCloud Business with your contact center to deliver a superior customer experience, including CRM and Salesforce integrations, so you can link customers and data in real time.

Simple and secure

Enjoy a system that’s simple to use and manage: there are no boxes to install, no software to maintain. You get high reliability, exceptional quality and enterprise-class security through our state-of-the-art cloud.

Features
    • Local phone numbers
    • Unlimited local calling
    • Free/Unlimited long distance calling in the U.S. and Canada
    • Local number portability
    • Mobile twinning
    • Hot desking
    • Corporate auto attendant
    • Automatic transition between day/night routing
    • Customized music on hold
    • Voicemail with email forwarding
    • Hunt/Ring groups
    • Audio conferencing
    • Interoffice 4-digit dialing

    • Localized E911
    • Call transfer
    • Call forwarding
    • Call park
    • Call hold
    • System speed dial
    • User speed dial
    • Direct page
    • Individual record a call
    • Do not disturb
    • Call history
    • Outbound caller ID (name and number)
Get more done – from anywhere

Access the same rich phone and collaboration features you enjoy from your office anywhere, so you can seamlessly transition from the office to the airport, the golf course or your kids’ football practice without missing an interaction.