MiVoice Office 400 Hospitality North America

Ensure you can manage your small or boutique hotel with the operational efficiency required to meet and exceed today’s guest expectations with technology that goes far beyond call control.

Now you can get an end-to-end communications, collaboration and application package that goes far beyond call control. It’s purpose-built to help improve operational efficiency and guest experience for small to mid-sized boutique and select service hotels with up to 150 guest-rooms. It’s built on a tried and tested communication server. And you can get it from a company that already serves thousands of hospitality properties.

Key benefits
Benefits for guests
  • Excellent service – Today’s customer expects quick and reliable service.
  • Ensure speedy and easy check-in and check-out processes.
  • Room phones – A wide range of easy-to-deploy handsets tailored to customers’ needs.
  • Dependable wake-up service – With pre-set minimum volume, guests will never miss a wake-up call again. Our integrated system informs staff about any unanswered wake-up calls.
  • Protection of personal data – During check-out, private guest data like call lists and voice messages on the voice mailbox are automatically erased. No new guest can get access to the data of a previous guest.
Benefits for management
  • Comprehensive – All functions, applications and components are seamlessly integrated from a single source. Less hassle means less worry.
  • Cost-effective –Simple to integrate into your existing infrastructure. Don’t eat the cost of a complete infrastructure overhaul.
  • Flexible – Easily adapt the package to your existing processes and needs. This includes management, reception, cleaning, maintenance, cost control and billing of network services.
  • Integrated applications – Mitel’s hospitality features make smart use of web technology. By using a browser-based interface.
  • Eliminate the need for hardware installation a browser-based interface. Set up up to five workstations simultaneously wherever you have access to an Internet browser.
Benefits for staff
  • Efficiency and productivity – Support staff from check-in to check-out. Speed up work processes by optimizing common staff functions to raise productivity and morale.
  • Always informed – Keep everyone in the loop. Help room personnel, reception and hotel management stay up-to-date with each other constantly and consistently.
  • User-friendly – Save processing time, especially with frequently changing, multilingual staff. A single, short training session is all it takes to use the hotel functions competently and professionally.
  • The right equipment – Choose from a wide range of phones for reception, back office, cleaning and maintenance teams. Give your employees the tools to get the job done right.