Product Documentation

To equip Mitel channel partners with the latest information to use and maintain their purchased products or solutions, a web-based electronic library of technical documents ranging from online help, technical manuals, and end-user guides is available. All of your technical documentation needs are fulfilled in one convenient location at The Mitel eDocs site enables registered Mitel OnLine (MOL) users to quickly and easily access the supporting documentation for all Mitel products and solutions. With an intuitive interface, Mitel eDocs provides a quick and painless way to find the right document with a robust search engine at your fingertips. 

At Mitel eDocs, you can also create a list of your favorite documents and get instant notifications by subscribing to the Mitel documentation RSS news feed. Our technical documentation covers telephone feature operations, system installation, configuration, maintenance, and troubleshooting. Plus, our end-user documentation is available in multiple languages on most products.

View Product Documentation


Mitel follows the disability access guidelines published pursuant to Section 508 of the Rehabilitation Act as part of its commitment to offer communications solutions designed to meet the wide assortment of end-user requirements.