MiContact Center Office

MiContact Center Office provides efficient monitoring, managing and routing of calls. It's the perfect small to medium call center office solution

Key Benefits
Reach your customers more efficiently
Routing capabilities connect your customers with the right person, on the first try, every time.
Enhance productivity
Agent productivity tools enhance call management for both agents and supervisors.
Gather more information
Experience historical and real-time management reporting and call recording capabilities for valuable business insights and regulatory compliance.
Gain more flexibility
Optional intelligent router and media blending modules provide the flexibility to address more advanced requirements.

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