MiContact Center Campaign Manager for On-Site Communications
MiContact Center Campaign Manager is a software-based outbound progressive dialling solution designed to vastly improve the productivity of your outbound dialing team.
Improved Customer Experience
Users have access to information about the customer they’re speaking to, creating a more personalized experience for the customer and a more productive one for the user.
Outbound users become more productive and by centrally managing campaigns, closely managing contact strategy and having access to real-time & historical reports, staff can be easily managed, resulting in getting the most out of every customer lead.