Customers can easily create sophisticated interactive call flows.
Allows creation of automated calling campaigns for variety of purposes. Examples include:
Appointment reminders “You have an appointment on May 12th with Dr. Kelly. Press 1 to confirm or press 2 to be connected to our office to re-schedule.”
Financial Transactions: “Your electric bill is 3 days overdue. Your last payment was made on December 16th in the amount of $176.48. Press 1 to make a payment using our automated system or press 2 to speak to an agent.”
Community Reminders, School Snow Day Benefits
Efficient and accurate customer care with minimal resources
Flexible Interactive Notification offering Wide Variety of audiences: Medical Offices, Utilities, Schools, Government Software only - Leverages existing Mitel system resources
Works equally well with Mitel Workgroup and Contact Center deployments