Mitel Business Dashboard, designed for the MiVoice Office 250 (formerly MiVoice Office) platform, gives you a complete real-time and historical view of what is happening on your Mitel communications system:
- Optimize your use of employees and system resources
- Monitor performance and identify opportunities for improvement
- Identify opportunities for cost savings
With Mitel Business Dashboard, you can answer questions like:
- How many people called your business yesterday?
- Are any of your trunks being underutilized – is this an opportunity for cost savings?
- Are your business hours appropriate for when customers are actually calling?
- How quickly are calls being answered? Are callers hanging up before being serviced?
Mitel Business Dashboard also enables screen pop, automated dialing, and enhanced call control for increased employee efficiency. For information on product and application interoperability, please contact your nearest Mitel office or Mitel Partner.