MiCloud Business Benefits
Cloud as a business advantage
Stay competitive with a modern solution that delights end users and allows you to drive revenue, loyalty and margins.
Proven business communications solution
Includes rich PBX feature set with a modern and robust unified communications experience on any device. Provide advanced collaboration services with MiCollab and MiTeam to extend teams inside and outside the company walls.
Support customers of varying sizes and needs
From SMB to enterprises, and from single-site businesses to companies with multiple locations that span the globe, you can offer customized services and provide your customers with top business applications seamlessly.
Simplified deployment, provisioning and monitoring
Increase time-to-market and customer satisfaction with automated provisioning and fast, actionable problem resolution. Take advantages of cost-effective service delivery for service providers, resellers, customers and end-users with smart, layered access control.
Deliver superior customer service
Help enterprises handle customer interactions more effectively by adding rich, enterprise-grade contact center capabilities to deliver a superior customer experience, including CRM and Salesforce integrations.
Give customers a mobile-first, user-centric system built for the cloud, so they can always stay connected— anywhere on any device
Get more done anywhere with smart collaboration
Help your customers embrace the modern consumer by offering technology that supports the way consumers prefer to communicate and delivers a consistent customer experience across all channels. Give your customers the sophisticated, easy-to-use tools they need to manage, measure and optimize their call center’s performance.
Powering customer-centric organizations
Break down the barriers of siloed team environments with robust collaboration tools that bring powerful productivity to desktops and mobile devices. Extend your team inside or outside company walls to bring remote workers, vendors, partners and customers into the conversation.
Speed and simplify deployment and management
Bring higher quality services to your customers, partners and end-users faster and more affordably through integrated management tools. Increase customer satisfaction by giving your customers access to, and control of, their own communications services with the same level of ease you find in online banking.
How it all works
You can offer MiCloud Business for Service Providers as a multi-instance or single instance. This provides the kind of great flexibility, security and control of configuration, updates and upgrades required by many businesses. We also offer an array of support to help you get your own branded offerings up and running and optimize your service offerings.
Download the Brochure ›
- MiCloud Contact Center
- MiCloud Call Recording
- PC Softphone and PC Client
- Web Client
- MiCloud Vidyo Collaboration
- Mitel Business Analytics
- Oria Management Portal
- Mitel Performance Analytics
Talk to a Cloud Specialist