ShoreTel Hospitality Connector

Recommended for: Hotel/motel customers using a validated Application Server (such as DuVoice) for Property Management System Integration


  • Allows an external system to initiate user name, user group, and Call Handling Mode changes to Mitel phones
  • Enables complete Mitel integration with Property Management Systems via applications such as DuVoice
  • Enables automation and unified administration for guest check in and check out
  • Software only Application loaded onto Mitel Director server
  • This service is an enabler only that requires a compatible system (such as DuVoice) to initiate any changes.


  • Enables Property Management System integration to Mitel that reduces manual work
  • Name change ensures that hotel staff phones properly display guest names
  • User Group change enables control of calling permissions for each room (reducing call permissions for unoccupied rooms and increasing them) at guest check in.

Questions? Please, contact your Mitel Certified Partner Here