Enterprise Communications At An SMB Price

Mitel Connect Small Business Edition 100Enterprise Communications At An SMB Price

Mitel believes that the needs of small and medium businesses are as comprehensive as those of larger enterprises. That is why we offer the Mitel Connect Small Business Edition 100 (SBE 100) - a full-featured communications and collaboration solution that empowers users to work more efficiently and productively - at an SMB price.

Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other and not have to focus on making the software work.

Business Phone Features:

Like all Mitel Connect systems, Mitel Connect SBE 100 is an end-to-end solution. Mitel designs and develops our own phones, voice switch technology, platform software and advanced applications. This ensures that all components are optimized for peak performance; you never need to worry that a system upgrade or new feature might cause an unexpected issue with performance.

Mitel Connect SBE 100 Bundles Have Been Designed To Create A Complete UC Experience:

  • IP PBX telephony services, with call control, call routing, voice mail, music on hold and automated attendant
  • Mitel desk phones with feature keys for system directory, intercom, conference calling, transfer, redial, hold and other options; soft keys for presence status, pick up, park and more
  • Mitel Connect desktop client for PCs and Macs, for user call control, contacts, event scheduling, event history and collaboration suite control
  • Mitel Connect mobile app for Android and iOS mobile and wearable devices, to extend full desk phone call handling and UC suite capabilities to the user’s mobile devices
  • Collaboration suite delivers robust unified communications including instant messaging, audio conference calling, web collaboration, desktop sharing, point-to-point video calling and room-based video conferencing
  • Third-Party Integrations that increase efficiencies with seamless, native integrations with leading providers such as Salesforce®, NetSuite®, Google® and Microsoft®, plus most popular CRMs
  • Productivity Apps that streamline workflows with web dialers, our Chrome™ browser extension and other app dialers
  • Softphone functionality add a headset and your computer becomes a phone
  • Mitel Connect Director is the browser-based system administration program that provides a “single view” of the entire system status including individual phones, call detail recording (CDR), trunk lines, and user account moves/adds/changes and feature permissions
  • Mitel Edge Gateway, eliminate VPN login for remote and teleworkers
  • Workgroup functionality for both supervisors and agents for advanced call routing functionality without having to deploy a Contact Center
  • Mitel Connect Contact Center for multi-channel contact center operations