MiCloud Connect Discovery

Optimizing your phone service from discovery to delivery to management

Mitel Discover

Our professional service experts are ready to assist clients with especially unique requirements.  Members or our Engagement Team will work with you to outline a Statement of Work, so you’ll know in advance what to expect from the project. And that extends from assessing your current network capabilities to the final stages of system implementation, training and turnover.

Additional Network Service Portfolio Offerings

Network Design Validation
The Network Design Validation service provides Mitel validation of voice design requirements and data networking best practices for a customer or Mitel Champion certified partner designed corporate data network with a Mitel Unified Communications system to successfully carry VoIP traffic. This service is applicable for new or existing customer sites prior to a Mitel VoIP deployment.
 
Characteristics and Features of the Mitel Network Design Validation Service
  • Covers up to 500 phones and/or up to 5 sites, over 500 phones and/or 5 sites available as custom quote
  • Identify data networking equipment that needs to be replaced, reconfigured or upgraded to support Mitel VoIP installation
  • Verify network architecture and/or configurations for proper design and Quality of Service requirements
  • Provides comprehensive analysis with recommendations for configuration and design enhancements as needed
  • Offered as a Mitel Remote Service Only

Exclusions
Installation services, Mitel will not make changes to customer data network. 

Voip readiness assessment
    Mitel's experience shows that a Network Assessment has a significant impact on end-user satisfaction. A network assessment helps to ensure that your infrastructure can successfully carry voice over IP (VoIP) and deliver the voice quality you need.

    As part of a Network Assessment, an engineer monitors the network over a number of days to identify any changes required to make your infrastructure VoIP ready.

wlan voip readiness assessment
    Mitel provides active testing of new or existing Wi-Fi data network coverage to determine if customer Wi-Fi network meets standard wireless measurement thresholds to successfully carry VoIP traffic. Applicable for new or existing customer site deployments.

    Features of the Mitel WLAN VoIP Readiness Assessment Service
    • Covers the first 15,000 sq ft, including APs (access points). Service offering can be scaled to include additional blocks of 15,000 sq ft and unlimited APs
    • Active heat-map testing across Wi-Fi coverage area
    • Provides comprehensive analysis with recommendations for configuration enhancements to the WLAN network as needed
    • Offered as a Remote or On-site Mitel Service
     
    Exclusions
    Installation services, Mitel will not make changes to customer data network
    Travel and Expense not included in on-site option, customer T&E quote required

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