ShoreTel IP212k


Recommended for: General Office, Reception, and Executive Assistants

The Mitel IP212k is for branch offices and small businesses that require "key system" behavior from their phone system. The phone has two soft keys and twelve self-labeling programmable buttons that can be configured to meet the needs of the organization and its users. The phone has eight hard keys (transfer, conference, intercom, hold, voicemail, options, directory and redial) and complete audio controls for the handset, speakerphone and headset. The Mitel IP212k features a high-contrast display, oriented vertically to look and feel like a key system telephone.


Function KEYS

  • Transfer
  • Conference
  • Hold
  • Intercom
  • Redial (History)
  • Voicemail
  • Options
  • Directory


  • 13 character x 8 line display
  • 65 x 56 pixels


  • Full duplex


  • Volume (independent control)
  • Mute (LED indicator)
  • Speakerphone (LED indicator)
  • Headset (LED indicator)


  • MGCP protocol
  • VLAN, DiffServ/ToS, 5004/UDP QoS,
  • G.722, BV-32, BV-16, G.711, G.729a codecs
  • Built-in 10/100 Ethernet switch
  • 802.3af PoE (standard), or local power (optional)
  • Class 2 PoE (3.0 W idle / 3.5 W active / 5.0 W max)


  • Humidity : 5-90% relative humidity (non-condensing)
  • Operating temperature : 0-50°
Effective September 1st, 2015 this Mitel IP Phone will no longer be available.  Customers can purchase this phone confidently, as Mitel will support the product for five years after sale.