This topic provides basic requirements for the MiCollab Client product. For additional details, refer to the Mitel MiCollab Client Administrator Guide available on the Mitel edocs Web site.
The MiCollab Client Service resides as either a stand-alone application on a Mitel Standard Linux (MSL)-approved hardware platform or an integrated application in the MiCollab. There are three options for the MiCollab Client Service component:
The information below lists the server requirements:
To use MiCollab Client, users must be configured with a desk phone, softphone, or both on one of the following Mitel communication platforms and versions:
MiVoice Business v4.2 or later (5.0 SP2 is required for SIP softphone)
MiVoice Office 250 v3.2 or later (5.1 is required for SIP softphone)
MiVoice Office 400 v4.2 SP2 or later
MiVoice 5000 v6.1 SP2 or later
MiVoice MX-ONE v6.1 SP1 or later
MiVoice 400 v4.1 or later
When deployed in a MiCollab environment, MiCollab Client can be integrated with MiVoice 5000 6.1 SP2 or later and MiVoice MX-ONE Release 6.0 SP2 or later. Refer to the MiCollab Installation Guide for more information.
The MiCollab Client Desktop Client provides the full suite of MiCollab Client features. To install and use the MiCollab Client Desktop Client, users must have a computer that meets the documented computer requirements.
To use the MiCollab Client embedded softphone, a USB headset or handset is required.
MiCollab Client interoperates with the following software:
MiCollab Client integrates with Google (Calendar and Contacts) or Microsoft Exchange Server.
MiVoice for Skype for Business is an application that integrates with Skype for Business and allows Skype for Business users to use Mitel telephony features through its feature rich MiCollab Client infrastructure.
The MiCollab Client Web Portal provides remote access to a subset of MiCollab Client features from one of the following supported Web browsers:
MiCollab for Mobile for Android is a stand-alone client that users install on their Android mobile phones. The client provides automatic Dynamic Status updates based on the user's current location. Location options include GPS and Bluetooth. In addition, the client provides access to call logs, messages, and Corporate Contacts.
MiCollab for Mobile for iPhone
MiCollab for Mobile for iPhone client application provides Dynamic Status updates based on time and GPS location. In addition, MiCollab for Mobile provides an integrated environment in which you can communicate with corporate contacts, and access and manage visual voice mail and call history.
When integrated with MiCollab Client, MiCollab Audio, Web and Video Conferencing (formerly known as Audio and Web Conferencing - AWC) provides users with conferencing, chat, annotation, document transfer, desktop and application sharing, and other collaboration features in real time. Collaboration is a licensed feature and must be purchased for MiCollab Client.
MiCollab UC-Client (previously known as MiCollab Mobile) is still available.
Note: Refer to the MiCollab Client Engineering Guidelines for supported versions.