Deploy Client with MiVoice Business or MiVoice Business Express

To deploy MiCollab for Mobile Clients with MiVoice Business or MiVoice Business Express:

1. Define deployment configuration and configure MiCollab Client Deployment.

2. Purchase and install SSL Web Server Certificate.

3. Add connections to MBGs.

4. Add profiles.

5. Run the Diagnostic test to:

   • confirm the connection to the Redirect Server, and

   • validate that the MiCollab Clients on the public Internet can reach the MiCollab Client Deployment service.

6. Customize deployment email.

7. Add the MiCollab Client for Mobile softphone user through the Users and Services application:

   • Log into the MiCollab server manager.

   • Under Applications, click Users and Services.

   • Click Quick Add.

   • Select the default UCC (Vx.0) Premium role or create a custom role and template from the Premium template. The template must have a Teleworker license and the MiCollab Client Feature Profile must be licensed for Mobile SIP Softphone.

     When you add Teleworker service to a user's device, the system automatically configures a corresponding SIP service on the MiVoice Border Gateway. Note the following:

     • The system sets the Set-side username on the MiVoice Border Gateway to <username-DN> (for example smithj-7328).

     • You must set the password field in the template to "Use Random Password" or "Use This Value. If you select "Use This Value", the password value must be a strong password.

       Note:

       The user will be deployed with the default deployment profile. If you want to use a custom default profile, create a custom template from the Premium template and select the desired profile in the template.

   • Enter the user’s first and last name.

   • Enter the user’s primary e-mail address.

   • Under Other Phone, enter the extension number.

   • Click Save.

   • The user downloads the client from the store and scans the code in the deployment e-mail with their cell phone to initiate activation. The MiCollab for Mobile Client deployment configuration is downloaded to the user's cell phone.

To deploy MiCollab for Mobile Clients with MiVoice Business (not applicable to MiVoice Business Express):

1. Define deployment configuration and configure MiCollab Client Deployment.

2. Add connections to MBGs.

3. Add profiles.

4. Run the diagnostic test to:

   • confirm the connection to the Redirect Server, and

   • validate that the MiCollab Clients on the public Internet can reach the MiCollab Client Deployment service.

5. Customize deployment email.

6. Program the user on the MiVoice Business with an Other Phone configured as a softphone (UC Endpoint):

   • Log into the MiVoice Business system administration.

   • Under Users and Services, click Users and Services Configuration.

   • Click Add > by Role and select a role that supports multiple phones.

   • Configure the user entry. Under Service Profile, set Hot Desking User to No and set the Device Type to UC Endpoint.

   • Click Save Changes.

7. Synchronize the MiCollab Client database with the MiVoice Business database to obtain the user entry:

   • Log into the MiCollab server manager.

   • Under Applications, click MiCollab Client Service, and then click Configure MiCollab Client Service.

   • Click PBX Nodes.

   • Select the box next to the MiVoice Business platform, click [Synchronize] and then click OK.

8. Add the UC Endpoint for the MiCollab Client for Mobile softphone to the user's account:

   • Log into the MiCollab server manager.
   • Under Applications, click MiCollab Client Service.
   • Click Configure MiCollab Client Service.
   • Click Accounts.
   • Use Search accounts to locate the user.
   • Configure the users account. Under Licensed Features assign the user with the Feature Profile "UCC Vx.0 Premium" or with a custom profile that provides Teleworker and UC Endpoint licenses.

     When you add Teleworker service to UC Endpoint devices the system automatically configures a corresponding SIP service on the MiVoice Border Gateway. Note the following:

     • The system sets the SIP username on the MiVoice Border Gateway to (username_DN) (for example smithj_7328).
     • You must set the password field in the template to "Use Random Password" or "User This Value. If you select "User This Value", the password value must be a strong password.
   • Click Save.
   • The user downloads the client from the store and scans the code in the deployment e-mail with their cell phone to initiate activation. The MiCollab for Mobile Client deployment configuration is downloaded to the user's cell phone.