Manage Users

The Users tab allows you to manage and deploy existing, pre-MiCollab Release 7.0 users.

Note:

If you change a user’s ID, you need to factory reset and redeploy the MiCollab for Mobile application. A new deployment email needs to be sent to the user.

This tab displays a list of all users that have been manually added, synchronized from MiCollab Client Service, Users and Services Application, MBGs and other applications.

Note: If this is the first time you have logged into MiCollab Client Deployment, you should connect MBGs for user import before importing user records. Go to Configuration, Connections to MBGs.

Setting	Description
Profile	Shows the deployment profile that is used for a user account. The deployment profile adds deployment settings which are necessary to set up the client software, but are NOT YET specified by the user account information. Go to the Deployment Profiles tab for more information.
Firstname	These pieces of information are most often imported from other applications (such as MBGs), or entered manually. Go to Configuration >> Connections to MBGs to set up these connections. Go to Users >> Import Users to import user account information from the set-up connections.
Lastname
Number
MBG SIP User name	The user name as it was imported from the MBG or entered manually.
MiCollab Client Service Account	MiCollab Client Service Account that is associated with the user.
Email address	The email address that will be used to send download links and authentication credentials to a user.
Deployed	Indicates the date and time when the deployment file was sent to a client.
Downloaded	Indicates the date and time when the deployment file was actually downloaded (and installed) for a client.

Sync data: Synchronizes the selected data sets with their source data sets, i.e. the data set residing on the application such as an MBG if a user was imported.

Auto deploy: This can be used to “set force config” for clients which have already been deployed (settings downloaded) and at the same time deploy to new users.

Deploy: Deploys the configuration (download link or QR-Code) to the clients, so that users can retrieve the new configuration (scheduled or user-initiated updates). Please note that the link or QR-Code will be cached by the Redirect Server. User data will never be cached for security reasons. To resend a deployment email to a user, click Deploy.

Set Force Config: This option forces the client to download its configuration from the Client Deployment Service automatically at the next possible opportunity.

Export (CSV): Exports the selected data set(s) into a CSV. The MiCollab Client password, PBX SIP password, Teleworker SIP password and Voicemail PIN will not be exported.

Delete: Deletes the selected user accounts from the Client Deployment.