After you install and configure the MiCollab Client blade on the MSL server, you must provision the MiCollab Client system using the MiCollab Client Service administrator interface.
Follow the steps below, in order, to provision the MiCollab Client system.
NOTE: The Unified Communicator Express/YA Collaboration Module is no longer a supported collaboration product for MiCollab Client.
Add user accounts using one of the following methods:
Add user accounts automatically by configuring an AD/LDAP Synchronizer, and then completing a manual synchronization. Refer to the Licensed Features and Synchronization topic for details.
Add user accounts automatically by configuring a PBX Node Synchronizer, and then completing a manual synchronization. Refer to the Licensed Features and Synchronization topic for details.
Add user accounts manually by clicking Add Account from the Accounts tab. Accounts that you create manually are not affected if you later configure an AD/LDAP or PBX Node Synchronizer and then complete a synchronization.
Configure Automatic Call Distribution (ACD) settings (optional).
Configure Peering with other MiCollab Client Services or external servers (optional).
Configure IM and presence Federation (optional).
When you configure federation from the Peering tab, federated contacts are displayed in a separate list in the user's corporate directory from the Desktop Client's Contacts View.
When you configure federation from the Federation tab, instruct users to manually add the federated contacts to the Desktop Client. Users should create a new personal contact, and then add the IM login information (for example, john_smith@ocs.com) for the contact using the MiCollab Client Login option.
Send a Welcome E-mail Message to MiCollab Client users.
The procedure above covers the configuration required in the MiCollab Client Service Administrator Interface only. It does not cover the additional configuration required at the site. Click here to read more.