About SDS Distribution Errors

Flow Through Provisioning synchronizes user and services data updates between the MiCollab database and MiVoice Business system databases in a sharing network. If you make an update in the MiCollab USP database and the update is not successfully shared to all the other elements in the sharing network, a distribution error is sent to the MiCollab SDS Distribution Errors application. If the number of distribution errors exceeds an SDS alarm threshold, a data distribution alarm is generated in the Event Viewer application.

The SDS Distribution Error application allows you to view and manage distribution errors and pending updates:

Distribution Errors are updates that could not be applied to the destination elements.
Pending Updates are updates that have not yet been applied to the destination elements.

From this application, you can

reload the list of distribution errors
export the errors to a file
delete updates
retry failed updates
filter errors in the list.

Launching the SDS Distribution Error Application

Note: The SDS Distribution Error application is only available if Flow Through Provisioning has been enabled between MiCollab and MiVoice Business platforms.

Under Administration, click SDS Distribution Errors.
Resolve any distribution errors.

Field Descriptions

Parameter	Description
	Click to select a record
	Click to display the details for the record.
Action ID	A unique number sequence that identifies the transaction of a specific shared form distribution attempt.
To	Indicates the destination network element for the membership data. Note: This field displays the name of the destination network element as it appears in the Network Elements form of the MiVoice Business system.
Date/Time	Displays the date and time that a distribution transaction was attempted.
Last Retried	Displays the date and time of the most recent failed update retry.
Action	Specifies the configuration action type (for example: add, modify, or delete).
MiVB Form Name	Identifies the name of the MiVoice Business form from which the data distribution originated.
Error Type	The types of distribution error messages include: Transport errors - failures of data update event delivery Application errors - failures of data update transaction at destination Concurrency error - conflicting data update information at the destination because a change was made to a record but the original record on the remote system(s) was not in sync with the original record on the local (master) system, or a change was made at the same time by two or more administrators on the same record. Transport and Concurrency Error Application and Concurrency Error
Reason	Displays an error message.
Status	Displays the status of the update: Idle -- awaiting Retry operation Retry Pending - administrator has retried the update and a system response is pending. Pending - automatic update has been sent and a response is pending. Note: The status field is updated approximately every 30 seconds.
Count	The Count in the lower left corner of the Distribution Error screen displays the total number of error listed.