Generate Report of MiCollab Client Accounts

You can generate real-time reports of USP and MiCollab Client account information. The report can be generated when MiCollab is in either integrated or co-located mode.

To generate these reports, you need a basic knowledge of Linux commands.

USP Accounts Report

To generate this report:

  1. Log into the MiCollab server console as "root" using the administrative password.

  2. Enter the following command to access the directory that contains the required script:
    /usr/mas/bin/db_report_helper_scripts

  3. Run the report by entering following command: java -jar UserAndServicesDump.jar > {filename}.csv
    For example: java -jar UserAndServicesDump.jar > {amtc_report}.csv

  4. Copy the file to your PC.

  5. Open the file in a spreadsheet editor.

Note: The report may not display UTF-8 characters properly depending on the editor being used. For instance, Excel may not display UTF-8 characters properly. Other editors such as Sublime or Word may display them in readable format.

A sample report is shown below:

The USP report fields are described below:

 

Field

Description

index

Record number

firstname

First name for the account holder

lastname

Last name for the account holder

loginid

Login ID that the account holder will use to log in to the Desktop Client

email_address

E-mail address of account holder

department

Department of account holder

location

Location of account holder

phone

Extension number of account holder

mailbox

Voice mailbox extension of account holder

uca

TRUE: Service is enabled or {blank}: Service is disabled

mca

saa

Speech Auto Attendant extension

tw

Teleworker extension of account holder

 

MiCollab Client Accounts Report

To generate this report:

  1. Log into the MiCollab server console as "root" using the administrative password.

  2. Enter the following command to access the directory that contains the required script:
    cd /usr/mas/bin/db_report_helper_scripts

  3. Save the report to a file by entering following command: sh ./dump_uca_account.sh > {full path and file name}
    For example:  sh ./dump_uca_account.sh > /tmp/output.csv

  4. Copy the file to your PC.

  5. Open the file in a spreadsheet editor.

Note: The report may not display UTF-8 characters properly depending on the editor being used. For instance, Excel may not display UTF-8 characters properly. Other editors such as Sublime or Word may display them in readable format.

The MiCollab Client report fields are described below:

Field

Description

first_name

First name for the account holder

last name

Last name for the account holder

login_id

Login ID that the account holder will use to log in to the Desktop Client

pbx_node

Password that the account holder will use to log in to the desktop client

desk_phone_extension

Extension for the account holder's desk phone

soft_phone_extension

Extension for the account holder's softphone

voice_mail_server

Voice mail server configured for the PBX node associated with this account

voice_mail_number

Voice mail extension for the account holder's PBX node

voice_mail_public_number

Extension for the account holder's mailbox extension

language

Language setting of user's account

country

Country setting for the account holder