Before you can deploy MiCollab Client for External Hot Desk Users (EHDU) from the Users and Services application, you must first configure the MiCollab Client Deployment application. Refer to the MiCollab Client Deployment application online help for instructions.
For a MiCollab Client EHDU, the user requires a EHDU license and MiCollab Client service.
To deploy MiCollab Client for External Hot Desk Users:
Under Configuration, click MiCollab Settings.
Click the MiCollab Client Deployment tab.
Select the MiCollab Client deployment profile that you want applied to the External Hot Desk Users. By default, the deployment profile is set to "Do Not Deploy". Select the desired deployment profile and click Save, The users are not deployed at this stage.
Under Applications, click Users and Services.
Click Deploy MiCollab Client and select for all users. This action selects all users that are eligible for MiCollab Client deployment.
OR
Click Show All, select the desired users from the directory list, click Deploy MiCollab Client, and select for selected users.
A confirmation dialog box appears. Click Deploy. If there is a failure to deploy a user, the server continues to deploy to the remaining users and a dialog box with an error summary is displayed after deployment has completed. Users are automatically sent a deployment e-mail. Users scan the QR code in the e-mail to complete deployment of their EHDU devices. After the client logs in, the EHDU device is present in the dynamic statuses and the user can select the EHDU device to make outgoing office-link calls.
Note the following:
To un-deploy a EHDU, clear the External Hot Desk box for the Hot Desk User or delete the device. The MiCollab Client does not log out if the EHDU is not deployed.
If you change the device type to UC Endpoint, the deployment profile for this device is set to Default and the softphone is deployed.
If you change device to an EHDU, the deployment profile is set to the selection made under MiCollab Settings.