You can generate real-time reports of USP and MiCollab Client account information. The report can be generated when MiCollab is in either integrated or co-located mode.
To generate these reports, you need a basic knowledge of Linux commands.
To generate this report:
Log into the MiCollab server console as "root" using the administrative password.
Enter the following command to access the directory that contains the required script:
/usr/mas/bin/db_report_helper_scripts
Run the report by entering following command: java -jar UserAndServicesDump.jar > {filename}.csv
For example: java -jar UserAndServicesDump.jar > {amtc_report}.csv
Copy the file to your PC.
Open the file in a spreadsheet editor.
Note: The report may not display UTF-8 characters properly depending on the editor being used. For instance, Excel may not display UTF-8 characters properly. Other editors such as Sublime or Word may display them in readable format.
A sample report is shown below:
The USP report fields are described below:
|
Field |
Description |
|
index |
Record number |
|
firstname |
First name for the account holder |
|
lastname |
Last name for the account holder |
|
loginid |
Login ID that the account holder will use to log in to the Desktop Client |
|
email_address |
E-mail address of account holder |
|
department |
Department of account holder |
|
location |
Location of account holder |
|
phone |
Extension number of account holder |
|
mailbox |
Voice mailbox extension of account holder |
|
uca |
TRUE: Service is enabled or {blank}: Service is disabled |
|
mca |
|
|
saa |
Speech Auto Attendant extension |
|
tw |
Teleworker extension of account holder |
To generate this report:
Log into the MiCollab server console as "root" using the administrative password.
Enter the following command to access the directory that contains the required script:
cd /usr/mas/bin/db_report_helper_scripts
Save the report to a file by entering following command: sh ./dump_uca_account.sh > {full path and file name}
For example: sh ./dump_uca_account.sh > /tmp/output.csv
Copy the file to your PC.
Open the file in a spreadsheet editor.
Note: The report may not display UTF-8 characters properly depending on the editor being used. For instance, Excel may not display UTF-8 characters properly. Other editors such as Sublime or Word may display them in readable format.
The MiCollab Client report fields are described below:
|
Field |
Description |
|
first_name |
First name for the account holder |
|
last name |
Last name for the account holder |
|
login_id |
Login ID that the account holder will use to log in to the Desktop Client |
|
pbx_node |
Password that the account holder will use to log in to the desktop client |
|
desk_phone_extension |
Extension for the account holder's desk phone |
|
soft_phone_extension |
Extension for the account holder's softphone |
|
voice_mail_server |
Voice mail server configured for the PBX node associated with this account |
|
voice_mail_number |
Voice mail extension for the account holder's PBX node |
|
voice_mail_public_number |
Extension for the account holder's mailbox extension |
|
language |
Language setting of user's account |
|
country |
Country setting for the account holder |