Symptom |
Probable Cause |
Corrective Action |
The reconcile wizard fails with a message similar to "sds sync did not sync proper info." |
The Reconcile Wizard is not properly licensed with the Application Management Center (AMC). The Application Record ID is not registered with the AMC. |
Log into the MiCollab server manager, access the Status page and Sync the MiCollab ARID with the AMC. |