View Call Activity Report

This selection allows you to view daily usage statistics to track server usage, system conferencing information, or a list of the user’s scheduled conferences, including date, time, and access codes.

To view scheduled conferences:

  1. Select the user account that you want to view a report. To select a user, refer to Administer User.

  2. Click View Call Activity Report.

  3. For the date range, do one of the following:

    • Select from the Date Range list.

    • Click one of the Shortcuts.

    • Select Start Date/Time and End Date/Time from the lists.

  4. (optional) Type a specific Project Code or Department Code to filter the data based on the parameters entered. A project code and department code may be entered when a user creates a conference.

  5. The user name of the profile you are managing is displayed in the User box.

  6. Select from the Sort By list to determine how you want the report to appear.

  7. Select a format, either Web Report (default) or CSV Report, and then click View.

    • If you select Web Report for the format, the results are displayed on the screen.

    • If you select CSV Report for the format, click Save at the prompt to save the file to a location or click Open to display the results in your default text editor for example, Microsoft® Excel®.

Parent topic: Administer User
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