To add or edit Speech Auto Attendant service for a user:
Click the Phones tab.
Complete the required fields as shown below.
Click Save.
| Field | Description | Values |
|---|---|---|
| Contact Phone | Select the number that you want to use as your Speech Auto Attendant contact number. Select "None" to unassign your current SAA number. |
List of phones currently owned by the user. Note: User must have at least one phone service before entries in these SAA fields are enabled. |
| Private User | Select this option to exclude your phone from SAA recognition. (This means you cannot be reached by having a caller speak your name to the auto attendant.) | You can only select this option after a phone has been selected from the Contact Phone list. |
These fields are disabled if the Speech Auto Attendant option is not installed.
New users will not be added to the SAA directory immediately. To see an updated list, you can wait for the nightly NuPoint UM Auto Update or you can force an update using the NuPoint UM Data Source sync function. For more information, refer to the Update the User Data Source topic in the online help.
To add an attendant-recognized Department, see Add or Edit Department Information.