Create a Single-Digit Access Menu

This procedure configures a single-digit access menu. Use this procedure to give callers quick access to frequently-called departments or persons.

1. Using the following tree structure, create the required mailboxes. See Configure a Tree Mailbox.

   
   
   

2. Assign FCOS 15 to the administrator’s mailbox. Configure the other mailboxes as subordinate mailboxes in a tree configuration; if one of the options allows the user to dial an extension or dial by name, assign FCOS 8 to the mailbox.

   Sample subordinate mailboxes:

   • Option 1- Dial an extension or dial by name

   • Option 2- Technical Support

   • Option 3-Job Hotline