Resetting a Call Flow Report

A Call Flow Report can be reset without having to edit the call flow. Once the reset is invoked, the report values are reset to 0.

Note: Editing a call flow will cause the report to reset.

To reset a Call Flow Report:

  1. From the Reports menu on the call flow page, click Reset Report.

    Note: Only Advanced users and System Administrators have access to the Reports menu from the full call flow-editing interface.

  2. A confirmation message appears indicating that the report has been reset.

  3. Click OK to clear the message.