A Line Group Usage report shows the number of seconds during which line groups were busy and how many calls each line group received over a specific reporting time. The data can be displayed for a selection of line groups.
To run a Line Usage Report:
In the navigation tree, click Report Generation, then click Statistics, and then click Line Group Usage. The Line Group Usage Report Options form is displayed.
Configure the following Line Group Usage Report Options, and then click OK.
| Fields | Values |
|---|---|
| Available | Maximum 24. Only Programmed Groups will be displayed. |
| Selected | Maximum 24. |
| Report resolution |
Select one of three:
|
| Time Range from Date | Select from the drop-down lists or click the Calendar pop-up and select a start date. |
| Time Range To Date | Select from the drop-down lists or click the Calendar pop-up and select an end date. |
| Time Range from Time | Enter in 12 Hr and 60 min format (00:00-12:59). Time range can be from and to the same time. |
| Time Range To Time | Enter in 12 Hr and 60 min format (00:00-12:59). Time range can be from and to the same time. |
The Line Usage Report is displayed in dita format.
To print the report, click on Printer Friendly Version....
To save the report as a CSV tile, click on Export to CSV File....
The report heading shows the NuPoint Unified Messaging system name in the title. This name is acquired from the Network Element and is configured through the Network Element Configuration.
The report displays the following statistics:
| Columns | Displayed Information |
|---|---|
| Time | mm/dd/yyyy hh:mm:ss AM/PM |
| Line Group | 1-24 |
| All Trunks Busy Seconds | Numeric value |
| All Trunks Busy Count | Numeric value |